We only ship products to confirmed addresses. Shipping inside the US usually takes 2-3 business days to receive. We ship Monday through Saturday. Free shipping is provided by USPS for US addresses. Once shipments leave our facility, we are not responsible for lost or undelivered packages. Please contact the shipping provider in case of any issues.

For local pickup orders, we arrange a time and location in downtown St. Louis, MO for you to pickup your order. Orders are ready for pickup in as soon as 3 hours from when the order was made. Please do not book an appointment with a stylist until you have received your package. Unfortunate accidents and delays can occur.