We ship between Monday thru Friday. If you purchased a shipping method with insurance coverage, please contact us at email@example.com and we can look further into your order. If your package lost in transit or not delivered for any reason and you do not have insurance, please contact USPS at (800) 275-8777 and provide them with your tracking number. We are not responsible for uninsured packages.
- First Class (1-5 days): Free. No insurance. Tracking included.
- First Class (1-5 days): $4.99. Insured up to $500. Tracking included.
- Priority Mail (1-3 days): $9.99. Insured up to $500. Tracking included.
- Priority Mail Express (1-2 days): $29.99. Insured up to $500. Tracking included.
- International Priority (6-10 days): $39.99. No insurance. Tracking included.
- International Express (3-5 days): $49.99. No insurance. Tracking included.
Orders are usually ready for pickup at any of our locations within just a few hours, except for major holidays and sales where pickup times may drastically increase. When your order is packaged, you will receive a email or text message with the details to pickup your order. Please do not come before you have received your pickup confirmation message. If you have questions about your order, please call (888) 494-6639 or email firstname.lastname@example.org.